University IT Self-Service Portal
Log in to report issues, request new services, and track your active support tickets in real-time.
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Request a Service
Browse the service catalog for software and hardware requests.
Report an Issue
Something not working? Let us know so we can fix it.
View My Tickets
Track the progress of your active support requests.
Knowledge Base
Self-service help guides and troubleshooting articles.
Featured Articles
Connecting to Eduroam Wi-Fi
Updated 3 days ago • Network Services
Setting up MFA (Multi-Factor Authentication)
Updated 1 week ago • Security
Accessing your University Email
Updated 4 days ago • Communication
Student Printing & Credits
Updated 6 days ago • Campus Services
Downloading Microsoft Office 365
Updated 1 month ago • Software
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Login failed
Reset your central university password or contact the IT Help Desk if 2FA is failing.
Turnitin Feedback
How to view your similarity report and instructor feedback in Turnitin.
Live Chat
Chat with our technical advisors in real-time for quick questions.
Phone Support
Call us for complex issues or when you can't access your account.
+44 (0) 161 306 6000
Available 24/7 for urgent issues
In-Person Help
Visit our IT Desks at the Main Library or Kilburn Building.
10:00 - Main Library
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System Maintenance
Student Records System Update
Scheduled: 02:58 - 06:58 GMT
Intermittent downtime expected
Campus Fiber Maintenance
Scheduled: 22:58 - 02:58 GMT
Intermittent downtime expected
Core Network Switch Replacement
Scheduled: 23:58 - 03:58 GMT
Intermittent downtime expected
Library PC Cluster Update
Scheduled: 22:00 - 02:00 GMT
Intermittent downtime expected
Network Firmware Upgrade
Scheduled: 01:00 - 05:00 GMT
Intermittent downtime expected
Storage System Expansion
Scheduled: 08:00 - 12:00 GMT
Intermittent downtime expected