University IT Self-Service Portal
Log in to report issues, request new services, and track your active support tickets in real-time.
How can we help you today?
Request a Service
Browse the service catalog for software and hardware requests.
Report an Issue
Something not working? Let us know so we can fix it.
View My Tickets
Track the progress of your active support requests.
Knowledge Base
Self-service help guides and troubleshooting articles.
Featured Articles
Connecting to Eduroam Wi-Fi
Updated 2 weeks ago • Network Services
Setting up MFA (Multi-Factor Authentication)
Updated 2 weeks ago • Security
Accessing your University Email
Updated 2 weeks ago • Communication
Student Printing & Credits
Updated 2 weeks ago • Campus Services
Downloading Microsoft Office 365
Updated 1 month ago • Software
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Our support desk is available via chat and phone during business hours.
Categories
Knowledge Base
Missing courses
Verify your registration in the portal first. It can take up to 24 hours for LMS syncing.
Upload errors
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Login failed
Reset your central university password or contact the IT Help Desk if 2FA is failing.
Live Chat
Chat with our technical advisors in real-time for quick questions.
Phone Support
Call us for complex issues or when you can't access your account.
+234 813 xxx xxxx
Available 24/7 for urgent issues
In-Person Help
Visit our IT Desks at the Main Library or Kilburn Building.
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