University IT Self-Service Portal
Log in to report issues, request new services, and track your active support tickets in real-time.
How can we help you today?
Request a Service
Browse the service catalog for software and hardware requests.
Report an Issue
Something not working? Let us know so we can fix it.
View My Tickets
Track the progress of your active support requests.
Knowledge Base
Self-service help guides and troubleshooting articles.
Featured Articles
Connecting to Eduroam Wi-Fi
Updated 2 weeks ago • Network Services
Setting up MFA (Multi-Factor Authentication)
Updated 2 weeks ago • Security
Accessing your University Email
Updated 2 weeks ago • Communication
Student Printing & Credits
Updated 2 weeks ago • Campus Services
Downloading Microsoft Office 365
Updated 1 month ago • Software
Need urgent help?
Our support desk is available via chat and phone during business hours.
Categories
Knowledge Base
Connecting Gaming Consoles
Information on how to register and connect your PlayStation or Xbox in halls of residence.
Duo Mobile Activation
How to set up and activate the Duo Mobile app for two-step verification.
Generating Backup Codes
Stay prepared by generating bypass codes for when you do not have your phone.
Installing Office 365
Free Microsoft Office for all students and staff. Here is how to download it.
Outlook Web Access
Access your university email from any web browser using the Outlook Web App.
Missing courses
Verify your registration in the portal first. It can take up to 24 hours for LMS syncing.
Live Chat
Chat with our technical advisors in real-time for quick questions.
Phone Support
Call us for complex issues or when you can't access your account.
+234 813 xxx xxxx
Available 24/7 for urgent issues
In-Person Help
Visit our IT Desks at the Main Library or Kilburn Building.
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